Healthtech Site Development for Haitian Leader

  1. Context

PHI is a pioneering Haitian medical institution integrating functional medicine, longevity science, and cutting-edge technologies such as Hyperbaric Oxygen Therapy (HBOT) and Molecular Hydrogen Therapy.

Despite PHI’s advanced approach, its current digital presence does not reflect its true value. In Haiti, clinics are often perceived as reactive, outdated, and limited to symptom-based care. PHI represents something radically different: modern medicine that anticipates, restores, and optimizes health through science, technology, and a deeply human approach.

The digital experience must reframe PHI in the minds of patients — not as a “better clinic,” but as a medical innovation ecosystem where recovery, prevention, and longevity are possible.

Phase 2 is the bridge between:

Phase 1: Brand & visual identity

Phase 3: Marketing, automation, and growth

This platform will define how people discover PHI, understand its difference, trust its expertise, and take action.

  1. Objective of Phase 2

To design and build a modern, emotionally reassuring, human-centered, and technology-driven digital experience that:

Positions PHI as the leader of modern medicine in Haiti

Makes complex medical concepts simple and understandable

Builds trust through clarity, structure, and reassurance

Converts visitors into patients through frictionless booking

Supports CRM, automation, and long-term patient relationships

The outcome is not just a website — it is a scalable digital ecosystem.

  1. Scope of Work

3.1 Core Deliverables

UI Design System (aligned with Phase 1 brand identity)

Full Webflow Website

Booking & Appointment System

PHI Academy (Educational Platform — light version)

PHI Marketplace (Phase 1 structure, future-ready)

CRM Integration (patient profiles, segmentation, automation flows)

  1. Key Experience Pillars

4.1 Human × Technology Balance

60% human reassurance: empathy, clarity, warmth

40% science & innovation: precision, advanced technology

4.2 Simplicity First

The experience must be intuitive for non-medical users:

Simple navigation

Clear hierarchy

Strong CTAs

Plain language

4.3 Emotionally Reassuring

Visitors often arrive feeling fear, confusion, or hopelessness.

The experience must guide them toward:

Clarity

Hope

Confidence

Action

4.4 Future-Proof Ecosystem

The platform must support future expansion:

Medical programs

Longevity plans

Online consultations

Education paths

E-commerce & monitoring tools

  1. Website Structure & Menu Logic (Critical Section)

Strategic Principle

Users do not search for technologies — they search for solutions.

The menu must be organized around outcomes and needs, not medical jargon.

5.1 Primary Navigation (Top Menu)

How We Help (Primary entry point — outcome-driven)

This section answers: “Is PHI for me?”

Sub-sections:

Chronic Conditions

(Diabetes, Stroke, Pain, Wounds, Inflammation)

Recovery & Rehabilitation

Longevity & Healthy Aging

Cognitive Performance

Physical & Athletic Performance

Services (Structured medical ecosystem)

This section explains how PHI operates.

PHI Diagnostics

(Testing, imaging, screening — simplified & visual)

PHI Care

(Consultations, chronic care management, follow-up)

PHI Prevention

(Check-ups, longevity programs, early detection)

PHI Academy

(Education: articles, videos, guides)

Technologies (Educational, secondary layer)

This section explains what powers the results.

Hyperbaric Oxygen Therapy (HBOT)

Molecular Hydrogen Therapy

OligoScan

Sonicwave

Technologies are always explained through benefits and outcomes, never in isolation.

Marketplace (Separate, future-ready)

Health products

Monitoring tools

Supplements

(Phase 2 = structure only)

About PHI

Vision & mission

Medical philosophy

Human + technology balance

Why PHI is different

5.2 Persistent Primary CTA

Book Now

Always visible (top right)

Clear, action-oriented

No jargon

Secondary CTAs:

Call the clinic

Request information

Learn more (Academy)

  1. Conversion Strategy

Primary conversions:

Book an appointment

Request a consultation

Submit condition / interest forms

QR scans (offline → online)

UX requirements:

Minimal friction booking

Clear reassurance (privacy, supervision, safety)

Seamless CRM connection for follow-up

  1. Integrations & Functional Requirements

7.1 Platform

Webflow (design, interactions, CMS)

7.2 CRM

(HubSpot or Go High Level)

Patient profiles

Segmentation by condition / goal

Automation (email, SMS)

Lead scoring

7.3 Booking System

Options:

Webflow + Calendly + CRM

HubSpot appointment tool

Embedded booking flows

  1. Creative Direction

Visual Style

Modern, clean, minimal

Strong negative space

Neural lines / neural waves (cognition, recovery)

Subtle 3D shapes (precision, transparency)

Soft gradients (oxygen, longevity)

Imagery

Black & mixed-race patients (Haitian reality)

Authentic human moments

Technology shown as supportive, not intimidating

Motion

Motion serves clarity

Micro-animations to guide attention

Neural or oxygen-inspired movement patterns

  1. Know – Feel – Do Framework

KNOW

Modern medicine exists in Haiti

PHI offers advanced, proven solutions

Technology supports real recovery

FEEL

Reassured

Hopeful

Confident

Supported

DO

Book an appointment

Contact PHI

Start a care or longevity journey

  1. Timeline (Phase 2)

Start: January 2026

Target delivery: March 1, 2026

Weeks 1–2: Research & UX strategy

Weeks 3–4: IA & wireframes

Weeks 5–6: UI system

Weeks 7–8: Webflow build

Week 9: CRM & booking

Week 10: Testing

Weeks 11–12: Revisions & delivery

  1. Evaluation Criteria

Emotional clarity

Scientific credibility

UX simplicity

Brand alignment

Conversion effectiveness

Performance (mobile, speed)

Scalability for Phase 3

  1. Why This Project Matters (For the Designer)

This is not just a website.

It is a national reference for modern medicine.

Your work will help:

Stroke patients recover

Diabetics heal

Families regain hope

A country reimagine healthcare

If you believe design can change lives, this project is for you.

Job Qualifications

  • The experience must be intuitive for non-medical users:
  • Simple navigation
  • Strong CTAs
  • Visitors often arrive feeling fear, confusion, or hopelessness
  • Users do not search for technologies — they search for solutions
  • The menu must be organized around outcomes and needs, not medical jargon
  • Physical & Athletic Performance
  • Minimal friction booking
  • Clear reassurance (privacy, supervision, safety)
  • Seamless CRM connection for follow-up
  • 1 Platform
  • Segmentation by condition / goal
  • Automation (email, SMS)
  • Modern, clean, minimal
  • Subtle 3D shapes (precision, transparency)
  • Technology shown as supportive, not intimidating
  • Neural or oxygen-inspired movement patterns
  • Know – Feel – Do Framework
  • Confident
  • Evaluation Criteria
  • Emotional clarity
  • Scientific credibility

Job Benefits

  • Medical programs
  • Longevity plans
  • Recovery & Rehabilitation
  • Longevity & Healthy Aging
  • (Check-ups, longevity programs, early detection)
  • Monitoring tools
  • Always visible (top right)
  • Soft gradients (oxygen, longevity)

Job Responsibilities

  • Objective of Phase 2
  • To design and build a modern, emotionally reassuring, human-centered, and technology-driven digital experience that:
  • Positions PHI as the leader of modern medicine in Haiti
  • Makes complex medical concepts simple and understandable
  • Builds trust through clarity, structure, and reassurance
  • Converts visitors into patients through frictionless booking
  • Supports CRM, automation, and long-term patient relationships
  • UI Design System (aligned with Phase 1 brand identity)
  • CRM Integration (patient profiles, segmentation, automation flows)
  • E-commerce & monitoring tools
  • Website Structure & Menu Logic (Critical Section)
  • (Testing, imaging, screening — simplified & visual)
  • (Consultations, chronic care management, follow-up)
  • PHI Prevention
  • Webflow (design, interactions, CMS)
  • Weeks 3–4: IA & wireframes
  • Week 9: CRM & booking
  • Weeks 11–12: Revisions & delivery
  • Scalability for Phase 3