Engage Visitors Through AI Support with Text Webflow App
Text helps Webflow site owners engage visitors, answer questions, and capture leads through AI chat.
Visitors can get answers, product suggestions, or help from a chat widget, while site teams manage conversations from a shared inbox.
Text adds AI-powered chat and customer support to Webflow sites. Its widget can use activity such as pages viewed and browsing patterns to prompt relevant conversations.
What's included
- The AI Agent answers questions using business content, recommends products, and can qualify leads.
- A shared inbox collects conversations and provides AI summaries and suggested replies.
- Workflows automate routine tasks, and conversations can be routed to the appropriate team member.
- Sales tracking connects conversions to conversations and shows which pages and messages contributed.
What Text does
Site owners can add the chat widget to a Webflow site without writing code. The widget can prompt a conversation based on what a visitor browses, and the AI Agent can respond with information drawn from business content.
Support teams can handle website chat alongside WhatsApp, Messenger, Instagram, and SMS in the shared inbox. They can review summaries, use suggested replies, automate routine work, and route conversations.
When it's a good fit
Text suits Webflow site owners who want to engage visitors, capture leads, or assist shoppers and customers. Product recommendations and lead qualification make it relevant to sites focused on sales as well as customer support.
It can also suit teams that need to manage conversations across several channels and see how chat activity relates to customer conversions.
Text FAQ
Is Text free?
Text is listed as paid.
How do I add Text to a Webflow site?
Add the chat widget to the site without writing code.
What can Text access in my Webflow account?
Text can edit custom code and sites. It can read assets and your user profile.
Which messaging channels can the shared inbox handle?
It supports website chat, WhatsApp, Messenger, Instagram, and SMS.
Can Text show which pages contribute to conversions?
Yes. It tracks sales associated with conversations and shows which pages and messages contribute to customer conversions.
